Trackfolio
Support for calmer recordkeeping
Need help with Trackfolio? Start with the in-app Help Center for account-aware guidance, or email us directly.
Start in the app
The fastest way to get help is inside Trackfolio. Open the Help Center to use Support Advisor, which can guide you based on your household records and where you are in the app.
In the app, go to Help Center → Support Advisor for guided help.
Email support
If you can’t access your account or prefer email, send us a note and we’ll help.
A short note about what you were trying to do — and what happened — helps us respond more clearly.
Support Advisor can help with product guidance and general homeschool recordkeeping information. It does not provide legal advice or replace your state’s official requirements.
For privacy and security, please don’t include sensitive child records in your first email. We’ll let you know if we need more detail.
Quick questions
Where do I find support inside the app?
Open Trackfolio, then go to Help Center → Support Advisor.
Can Support Advisor tell me what my state requires?
It can help you organize records and understand general patterns, but you should verify official requirements with your state, county, umbrella school, or evaluator.
What should I include when I email support?
Tell us what you were trying to do, what happened, and the email address on your Trackfolio account. Please leave sensitive child records out of the first email.